At 22bet1, we believe gambling should be a source of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support they need to stay in control at all times.
Our Commitments
Six responsible gaming principles built into the 22bet1 platform to ensure every player in Bangladesh can enjoy gambling safely and within their means.
Set daily, weekly, or monthly deposit caps in Bangladeshi Taka (৳) to ensure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing one takes 24 hours to activate — giving you time to reconsider.
If you feel that gambling is no longer enjoyable or is affecting your daily life, you can request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanently. During exclusion, your 22bet1 account is locked and no deposits or bets are accepted. Contact support to activate.
Time can pass quickly when you are playing. 22bet1 offers session time reminders that alert you after a set period — for example, 30, 60, or 90 minutes — so you remain aware of how long you have been playing. These notifications help you take breaks and maintain a healthy balance.
Not ready for full self-exclusion but need a break? Use the time-out feature to temporarily suspend your 22bet1 account for 24 hours, 48 hours, or up to 7 days. This gives you space to reflect without permanently closing your account. During a time-out, login access is restricted.
22bet1 proactively monitors player behaviour for patterns associated with problem gambling — such as rapid successive deposits, chasing losses, or dramatically increased bet sizes. Where such patterns are identified, our team may reach out to check in or suggest responsible gaming resources.
Our player support team is available around the clock, every day of the year. If you are struggling with your gambling habits, feel anxious about your account activity, or simply want to discuss your limits, reach out at any time via [email protected]. We respond promptly and without judgement.
Practical Tools
Step-by-step guidance on the practical tools 22bet1 provides so you can manage your play with confidence.
Log in to your 22bet1 account, navigate to Account Settings, and select Responsible Gaming. Choose daily, weekly, or monthly limits in ৳ BDT. The system enforces these limits automatically — even if you try to deposit more via bKash or Nagad, the transaction will be declined once your limit is reached.
Go to Account Settings → Responsible Gaming → Time-Out. Select a duration (24 hours, 48 hours, or 7 days). Your account will be suspended for that period. You will not be able to log in, deposit, or place bets. After the time-out expires, your account is automatically reactivated with no further steps needed.
Email [email protected] with the subject "Self-Exclusion Request" and your registered username. State your preferred exclusion duration: 30 days, 90 days, 6 months, 1 year, or permanent. Our team will process the request and confirm account suspension within one hour of receipt.
Your full bet history, deposit records, and withdrawal timeline are available in the Transaction History section of your 22bet1 account. Reviewing this information regularly helps you stay aware of your gambling expenditure and identify any changes in your behaviour over time before they become a concern.
Know the Signs
Gambling can become problematic for some players without them fully realising it. The following are common warning signs that your gambling may have moved from entertainment to a harmful habit. If several of these apply to you, we strongly encourage you to reach out to the 22bet1 support team or seek professional help.
Chasing Losses
You continue gambling or increase your bets specifically to try to recover money you have already lost, rather than accepting the loss and stopping.
Spending Beyond Your Means
You are using money set aside for essentials — rent, food, bills, school fees — to fund gambling deposits, or borrowing money from family or friends to continue playing.
Hiding Your Gambling
You feel the need to conceal your gambling activity from family members, friends, or a partner, or you downplay how much time or money you are spending on it when asked.
Inability to Stop
You have tried to cut back or stop gambling on your own multiple times but found yourself returning, often with higher stakes than before despite your intentions to limit your activity.
Emotional Dependence
You gamble to relieve stress, anxiety, boredom, or depression, or you feel restless and irritable when you are not able to gamble for a period of time.
Neglecting Responsibilities
Gambling is causing you to miss work, skip family commitments, or neglect important personal responsibilities — and you are prioritising gambling time over these obligations.
Self-Assessment
The following questions are adapted from internationally recognised problem gambling screening tools. Answering honestly takes less than two minutes and can help you evaluate your relationship with gambling.
1. Have you ever felt the need to bet more and more money to get the same level of excitement?
2. Have you ever lied to family members, friends, or others about your gambling or the amount of money you have lost?
3. Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
4. Have you ever gambled to escape problems, stress, or feelings of helplessness, guilt, anxiety, or depression?
5. After losing money gambling, have you often returned the next day in order to try to win it back?
6. Has gambling ever caused you serious financial difficulties, relationship problems, or issues at work or school?
How to interpret your answers: If you answered "Sometimes", "Often", or "Always" to two or more of the above questions, your gambling habits may be worth examining more closely. We encourage you to use the responsible gaming tools available on 22bet1 and to reach out to our support team or seek guidance from a professional counselling service.
22bet1 was built for the Bangladeshi market with the understanding that the vast majority of our players engage with cricket betting, slots, Aviator, and live casino games purely for entertainment. We want that experience to remain positive for every player, every session.
Our responsible gaming programme is not a legal checkbox — it is a genuinely held set of values embedded throughout the platform. From the moment a player registers to every deposit made via bKash or Nagad, our systems are designed to support informed, controlled play.
We apply age verification at registration and reserve the right to request documentary proof of age at any point. Players must be 18 years or older — this rule is non-negotiable on 22bet1, regardless of the size of a deposit or the games being played.
We also actively train our support staff to recognise signs of distress in player communications and to respond with empathy and practical guidance rather than simply directing players back to the platform.
If gambling is causing you concern — whether it is financial stress, relationship difficulties, or simply a feeling that you have lost control — please do not hesitate to reach out. The 22bet1 support team is available 24 hours a day, 7 days a week, and will treat your enquiry with complete confidentiality and compassion. You can also use the self-exclusion and time-out tools described above to give yourself space immediately, without waiting for a response.
Email addresses are displayed as plain text and are not clickable links. Please copy and paste the address into your email client to get in touch.
Play Smart, Play Safe
Now that you are familiar with the tools and principles behind responsible gaming at 22bet1, explore the platform with confidence. Whether you enjoy BPL cricket betting, Aviator crash games, classic slots, or live casino action powered by Evolution Gaming and Pragmatic Play — we have the tools in place to keep your experience safe, fair, and fun. 18+ only. Please gamble responsibly.
18+ | Play Within Your Means | Stay in Control